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Privacy Policy

You are careful about how your personal information is used and shared, and that is normal! We thank you for your trust in us to handle it carefully and sensibly. By visiting www.le-jehanne.com, you agree that Le Jehanne collects, processes and uses the personal information referred to below.

The processing of Personal Data of Users registered on the site www.le-jehanne.com is subject to French law, in particular to Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, as amended (known as the Data Protection Act) as well as to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 applicable from May 25, 2018 (known as RGPD).

Definition of terms used in our information policy

"personal data": any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an "identifiable natural person" is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity;
 
"processing" means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
 
"controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union law or by the law of a Member State, the controller may be designated or the specific criteria for such designation may be laid down by Union law or by the law of a Member State
 
"personal data breach" means a breach of security resulting in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed
 
"user" means the identified or identifiable natural person (directly or indirectly) who visits the www.le-jehanne.com website.

What customer information is used by Le Jehanne?

Data

Uses

Entity, Names and Company

To exchange easily with you.

Email and Phone Number

To exchange easily with you if you contact us.

Your Contact History (by email, via our contact form, on social networks)

This data allows us to provide you with more personalised assistance.

Information from your phone or laptop (IP address, type of device used...)

To improve your user experience on the site and to identify possible bugs.

Your participation in testimonials

To share our customers' experiences to help you make your choice. You are free to request that your testimonial remain anonymous.

Information collected automatically

Whenever you interact with us, we receive and store certain types of information. Like many other websites, we use "cookies" and obtain certain types of information when your browser accesses www.le-jehanne.com or advertisements and other content displayed on other websites by or on behalf of www.le-jehanne.com.

What about cookies?

To enable our systems to recognise your device and provide you with functionality, we use "cookies".
Cookies are unique identifiers that we transfer to your device to enable our system to recognise your device and to provide you with features such as storing products in your shopping cart between visits.

When you browse our website, by default these cookies are enabled. However, you can refuse the deposit of cookies by making the following settings according to the browser you are using:

Does www.le-jehanne.com share the information it receives?

Customer information is an important part of our business and we are not in the business of selling it. We share this information only in the following ways and for the purposes described in this privacy policy.

Protection of www.le-jehanne.com and third parties

We disclose customer account content and other personal information when we are legally required to do so or when disclosure is necessary to enforce and apply our Terms of Service and other agreements, or to protect the rights, property, or safety of www.le-jehanne.com.

Is my personal information protected?

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of customer personal information. Our security procedures may require us to ask you for proof of identity before we can disclose your personal information to you.

What choices do I have?

As mentioned above, you always have the option of not providing any information, even if some information is required to request a quote or to contact Le Jehanne.

In accordance with the provisions in force, you have the right to access, modify, rectify and delete information concerning you.

You can request the deletion of your personal data at any time via our page dedicated to the Deletion of Personal Data.